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Welcome to the Pharmacy Direct Member Portal

The Member Portal section will allow you to upload prescriptions, pay your Pharmacy Direct account, change your delivery address or chat to one of our agents.

To continue to this section we require your Medical Aid member details which may include dependent details, delivery address and contact details.

If you consent to providing these details, please click on the continue button below.

Thank you.

PAIA Manual

 

Access to information

Find out how to request access to records held by Pharmacy Direct (Pty) Limited and how to contact our Information Officer.

Public document

Pharmacy Direct PAIA and POPIA Manual

Our manual explains the categories of records we hold, the procedure for requesting access to records under the Promotion of Access to Information Act (PAIA), and information about our processing of personal information under the Protection of Personal Information Act (POPIA).

Version2.0
Revision date
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How to request access to records

  1. Read the manual and complete PAIA Form 2: Request for Access to Record, included in Appendix 4.
  2. Provide sufficient details to identify the records you are requesting, your contact details, and the other information and supporting documents required by the form. If you are acting for someone else, include proof of your authority to do so.
  3. Email your completed request to care@pharmacydirect.co.za, addressed to the Information Officer, with the subject PAIA access request.

If you need help completing the form or submitting supporting documents, contact our Information Officer using the email address provided.

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