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CONTACT US CHRONIC MEDICATION

Welcome to the Pharmacy Direct Member Portal

The Member Portal section will allow you to upload prescriptions, pay your Pharmacy Direct account, change your delivery address or chat to one of our agents.

To continue to this section we require your Medical Aid member details which may include dependent details, delivery address and contact details.

If you consent to providing these details, please click on the continue button below.

Thank you.

Payment terms

Payment

We will debit the total value of your online order against the bank card account tendered by you during the check-out process. Payment will be effected on acceptance of your order and prior to delivery. 

When you place an order and enter your identity number and bank card details, you warrant that you are of legal adult age and authorised to make payment with your bank and that there are sufficient funds available to pay for the order. The Online Warehouse will not be able to use your medical aid card or details to process your purchase.

We accept major credit and debit cards.   

Please contact your medical scheme for reimbursement of any purchase made on the Online Warehouse. 

Existing users must settle all outstanding amounts – 30 days and older - on their purchases before an order can be confirmed by Pharmacy Direct. 

Once an order has been placed and paid, the order can not be cancelled.

Trading Hours: Monday to Friday 8:00am -17:00pm

                           Closed on Sundays and Public Holidays.     

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